Privacy Policy
Silver Memories respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used and protected when you visit silvermemories.co.uk, contact us or place an order.
Last updated: August 2026
Information We Collect
We may collect information you provide when placing an order, contacting us, subscribing to communications or using our website. This may include your name, email address, telephone number, billing and delivery information, order details and information you provide for personalisation.
Personalisation & Print Information
Where required to create personalised products, you may provide fingerprints, handprints, footprints, handwriting samples, photographs or other customisation materials. This information is used for the purpose of creating and fulfilling your personalised order.”
How We Use Your Information
We may use information you provide to process and fulfil orders, create personalised products, respond to enquiries, provide customer support, communicate about your order and operate and improve our website.
Payments
Payments are processed through the payment methods available at checkout. Payment providers process payment information according to their own privacy and security policies.
Cookies & Analytics
Our website may use cookies and similar technologies to support website functionality, understand site usage and improve the customer experience. You can manage cookie preferences through the cookie controls available on the website.
Sharing Your Information
We do not sell your personal information. Information may be shared with service providers where necessary to operate the website, process payments, deliver orders or provide related services.”
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting or business requirements.
Your Rights
Depending on applicable data protection law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.
Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
admin@silvermemories.co.uk